Cut Your Support Costs by Over 83%! Join Our LIVE Webinar on Designing Intelligent Self-Service Experiences
In today’s fast-paced digital world, delivering exceptional customer support is more critical than ever. Customers expect quick and accurate resolutions—often before they even submit a ticket. However, according to a recent Gartner report, 53% of customers still reach out to agents because they feel a great self-service experience isn't available.
Join us on September 18th at 10 AM PST for our upcoming webinar, “Design Strategies to Turn Your Support Portal into a Deflection Engine”, where we’ll showcase how leading companies and SeachUnify customers like Bluebeam and Brightree have empowered their users to self-serve effectively:
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Drive ROI with Intelligent Front Door (IFD) Strategies
Successful experiments with GenAI for case intent detection and smart self-service channel routing. -
Boost Self-Service Adoption with Passive Search
Discover how passive search dramatically increases self-service adoption and contributes to case deflection goals. -
Actionable Tips for Case Form Design
Whether one-step or multi-step, design case forms that guide users seamlessly to the answers they need.
Seats are limited for this insightful session!
Register Now
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