Level Up Your Self-Service Game with Key Takeaways from Our Latest Webinar!

Hello SearchUnify Community!

We’re excited to share the key insights from our recent webinar, "Design Strategies to Turn Your Support Portal into a Deflection Engine." If you joined us, you know it was packed with actionable tips to boost your self-service success. But if you missed it, no worries – we’ve got you covered!

Here’s a quick recap:

• Smart Routing with GenAI: Harness the power of AI to detect case intent and route users to the perfect solutions instantly.
• Case Forms That Convert: Design intuitive forms that empower users to independently solve their issues.
• Passive Search, Active Results: Learn how passive search can drive self-service adoption and become your secret weapon.

Missed the live session? Catch the on-demand webinar here.

Ready to take your support to the next level? Comment below or reach out to your CSM to test SearchUnify's Unified Self-Service AI Agent!

We're also gearing up for our next webinar on October 16th, "Mastering GenAI Agents for Enterprise Knowledge Management: A Knowbler Workshop." Stay tuned for more details!