SearchUnify is Attending the Consortium Annual Summit 2025

We’re thrilled to announce that SearchUnify will be attending the Annual Summit 2025, hosted by the Consortium for Service Innovation, from March 25-27 in Atlanta, GA!

This year’s theme, "Reality is in the Interaction: Exploring the Convergence of Knowledge, People, and AI," sets the stage for insightful discussions on the evolving role of AI in transforming enterprise support.

At the summit, Shivraj Asthana and Brian Corcoran will engage with industry peers to explore how Agentic AI-powered technologies are redefining customer support, knowledge management, and automation. They will also share how SearchUnify is revolutionizing enterprise support with its advanced GenAI and machine learning-driven agents, including:

• L1 AI Support Agent – Elevating self-service experiences with AI-driven, context-aware interactions.
• L2 AI Support Agent – Empowering support teams with intelligent assistance for faster and more effective case resolution.
• AI Knowledge Agent – Optimizing knowledge management to ensure dynamic, relevant, and AI-enhanced information delivery.

Let’s connect at KCS Annual Summit 2025!

Reserve your meeting