Cornerstone OnDemand Wins Bronze at 2025 Globee® Awards for Excellence in Customer Service

We’re excited to share a proud moment from the SearchUnify family!

Cornerstone OnDemand has been honored with the 2025 Globee® Bronze Award for Best Use of AI in Customer Service!

As one of our valued customers, Cornerstone has been leading the way in transforming customer experiences with the help of SearchUnify’s cognitive platform. By implementing our Cognitive Search, Knowbler, and GenAI-driven case management, they’ve achieved:

🔹 98% increase in self-service resolution rate

🔹 5% improvement in customer satisfaction

We’re incredibly proud to support Cornerstone on their journey to delivering smarter, AI-powered customer support at scale.

Join us in congratulating the entire Cornerstone team on this fantastic achievement!