Say goodbye to outdated self-service and case management. With Lumen, step into the future of intelligent, personalized support. Welcome to the new era of agentic AI.
Read the Help GuideOur new self-service and case management experience on the SearchUnify Community.
Attention Knowledge Leaders! KMWorld 2024 is almost here, and we're excited to showcase the latest in Agentic AI! This year’s theme, “KM & Enterprise Intelligence: Human or Artificial?” captures t...
The SearchUnify community is thrilled to celebrate the incredible achievements of our customers, Qlik and Fortinet, at this year’s Khoros Kudos Awards! Qlik - Best-in-Class Community Recognized fo...
Discover how ABBYY, a leader in intelligent automation, accelerated customer support outcomes with the power of SearchUnify’s AI-driven cognitive search. Highlights from ABBYY's Transformation: ...
Hey Knowledge Enthusiasts! Are you ready for the knowledge party of the year? Make sure your calendar is cleared for this game-changing session at KMWorld: Session A205: Industry Insights – Buil...
GenAI virtual assistants promise 24/7 availability, offering users a “digital concierge” with instant, helpful responses. Although AI-powered assistants relieve customer support teams and provide p...
Hey Knowledge Enthusiasts! Get ready to witness the future of knowledge management at KMWorld 2024 in Washington, D.C. (November 18-21)! SearchUnify is bringing the power of Agentic AI to Booth #4...
SearchUnify is thrilled to unveil our latest innovation: Agentic Self-Service Hub, a revolutionary self-service experience that transforms how you connect with your customers and deliver exceptiona...
The webinar "Building GenAI Knowledge Agents for Maximized Enterprise ROI & CX Excellence" was a success, and it’s all thanks to you! Your participation made it a truly insightful session. We explo...
Are you ready to ride the wave of innovation in the world of AI? Wondering how to harness the power of Generative AI and Agentic AI to supercharge your support operations and create unforgettabl...
Your wait is finally over! Tomorrow, we’ll dive deep into Agentic AI—a revolutionary technology that's reshaping industries and pushing the boundaries of what we thought was possible. Leveragin...