Say goodbye to outdated self-service and case management. With Lumen, step into the future of intelligent, personalized support. Welcome to the new era of agentic AI.
Read the Help GuideOur new self-service and case management experience on the SearchUnify Community.
We’re proud to announce that SearchUnify Knowbler has been awarded the Bronze Stevie® Award for Technology Excellence in the Artificial Intelligence category at the 2025 Stevie® Awards! This global...
We're just a day away from unveiling our most transformative innovation yet — the SearchUnify Agentic AI Suite Join us for our Customer-Exclusive Product Innovation Webinar and be the first to witn...
We’re excited to kick off our Product Innovation Webinar Series—and the first session is all about Reimagining Enterprise Support with Agentic AI. This webinar will give you an insider’s look at...
In accordance with Slack's API Terms of Service, Slack has introduced new restrictions regarding the creation of persistent copies, archives, and indexes of data accessed via its API. To remain com...
We’re thrilled to share that SearchUnify has been featured on KMWorld’s prestigious 2025 AI 100 List—a recognition reserved for the top 100 companies revolutionizing knowledge management with AI! ...
We are pleased to announce the general availability of the Q2 2025 Release, featuring powerful updates across SearchUnify, Agent Helper, Knowbler, and SUVA. This release is designed to help enterpr...
We’re excited to share that SearchUnify has been recognized as a Leader in the G2 Grid® Report for Enterprise Search, Summer 2025, for the 21st consecutive quarter! This recognition comes direct...
As CCW Las Vegas 2025 approaches, we’re getting excited to meet many of you in person from June 10–12 at Caesars Forum! If you’re attending the event, be sure to drop by Booth #1226 to explore how ...
Info-Tech LIVE 2025 is almost here—and we can’t wait to see many of you at The Bellagio, Las Vegas, from June 10–12! As a Bronze Sponsor, SearchUnify is ready to showcase how we’re helping IT and s...
We’re excited to announce our sponsorship of Customer Contact Week (CCW) Las Vegas 2025, taking place from June 10–12 at Caesars Forum. As part of our community, you're at the heart of everything w...