Say goodbye to outdated self-service and case management. With Lumen, step into the future of intelligent, personalized support. Welcome to the new era of agentic AI.
Read the Help GuideOur new self-service and case management experience on the SearchUnify Community.
Sumit.sindhu commented,
Hi @... As checked you have already raised a Ticket with the SU Support team for this and they are already working on your query. They will soon have an update on your above query.Have a nice day....
Sumit.sindhu created a post,
The recommendations during Stage 2 Case Deflection are helpful. To ensure that the users don't overlook them, article suggestions are placed on an intermediate page that anyone creating a ticket ha...