Taranjeet Singh
Data Scientist with a keen interest in Behavioral Science, who gradually moved focus into Relevance. Delivered production-ready solutions in problems like LLMs, escalation prediction, Intent detection, Semantic search, and Recommendation systems while leveraging state of art edge-AI and NLP technologies.
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Activity overview
Latest activity by Taranjeet Singh-
Taranjeet Singh created a post,
Consortium for Service Innovation's Team Meeting: The Intersection of ML-LLM-AI and KCS
This past week, I had the opportunity to get together with my incredible colleague Lynette Ledoux and an amazing bunch of folks at the Consortium for Service Innovation for Service Innovation’s Tea...
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Taranjeet Singh created a post,
How to Measure the Efficacy of Your Sentiment Analysis Model
Customers often experience several emotions while interacting with a brand. This is commonly known as customer sentiment, and understanding it is critical to improving your CSAT score. Even if a c...
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Taranjeet Singh commented,
Very well said.For me, Domain knowledge in on the top priority. It plays a crucial role in large language models as it helps the model to better understand and generate more accurate and relevant o...
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Taranjeet Singh commented,
Thank you for posting this Shweta Gaba, Happy to take on any questions regarding anything LLM or AI.
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Taranjeet Singh created a post,
Looking Forward to Hear Your Escalation Management Strategy!
We were thrilled to see your enthusiasm and participation in our ‘Gauging Customer Sentiments to Predict & Prevent Escalations’ session at the User Meet 2022. Thank you for being a wonderful audien...