We're excited to have you join the SearchUnify Community, your central hub for unlocking the full potential of SearchUnify! This innovative platform, a flagship product of Grazitti Interactive (founded in 2013), utilizes AI and machine learning to revolutionize enterprise search.
Imagine a world where employees, customers, and stakeholders can effortlessly find the information they need. SearchUnify delivers this reality with its suite of AI-powered products. Here's how:
- Cognitive search extracts relevant information from multiple repositories and presents it in a unified view.
- SearchUnify Virtual Assistant (SUVA) is a leading federated, information retrieval-augmented virtual assistant designed to develop fine-tuned, contextual, and intent-driven conversational experiences.
- Knowledge Enabler (Knowbler) is an advanced LLM-powered knowledge-centered customer service product that streamlines knowledge creation and maintenance within an enterprise.
- Agent Helper provides a 360° view of related cases, KB articles, SMEs, and customer journeys to empower support agents to resolve queries in real time.
- Community Helper continuously monitors community discussions & provides personalized and relevant responses to unanswered threads.
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