According to Forbes, 30% of users say one bad experience with a chatbot will drive them away.
Businesses can’t afford to lose their customers to near-obsolete technology, then what is the alternative?
New-gen Virtual Assistants (VAs) are the perfect solution! Keep reading to learn how VAs help boost business success in the modern era.
The Role of Virtual Assistants in Amplifying Business Outcomes
In today's world of hyper-personalization, generic or unrelated responses no longer meet the high standards set by customers. This is where the SearchUnify Virtual Assistant (SUVA) comes into play. Let’s see how it helps:
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Intelligent Interactions: SUVA leverages natural language processing (NLP) to power personalized responses and contextual conversations. With some extra help from natural language generation (NLG), it can generate its own responses correctly, rather than simply falling back upon pre-programmed/pre-fed answers.
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Increased Self-Service: From onboarding to retention, SUVA can handle it all. It actively resolves customer queries, so they can find the solutions themselves, without contacting live support.
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Reduced Workload: Thanks to its ability to facilitate self-service, SUVA can offload support teams from mundane or routine tasks, enabling them to focus on more pressing matters.
- Amplified Outcomes: SUVA provides detailed insights into customer conversations, allowing businesses to make informed decisions. All these factors contribute to stronger business results.
Intrigued by SUVA’s Capabilities?
SUVA is an intelligent VA that can adapt itself to your organization’s unique needs. So what’s the holdup? Take the free demo today and experience its powers firsthand!
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