Say goodbye to outdated self-service and case management. With Lumen, step into the future of intelligent, personalized support. Welcome to the new era of agentic AI.
Read the Help GuideOur new self-service and case management experience on the SearchUnify Community.
Hi Tanya Dhar, 1. They would like to be able to edit any article, no matter who created it. 2. There are not permissions associated with editing other agent's articles. Thanks so much for consi...