Say goodbye to outdated self-service and case management. With Lumen, step into the future of intelligent, personalized support. Welcome to the new era of agentic AI.
Read the Help GuideOur new self-service and case management experience on the SearchUnify Community.
@brianc, Certified KCS Practitioner and Regional Sales Manager - SearchUnify and @karamjeetk, Senior Marketing Manager - SearchUnify set the stage by sharing knowledge management and KCS best prac...
@lynette-ledoux who has recently joined SearchUnify as Customer Success & Search Specialist shared her best practices on optimizing and improving the overall search experience by leveraging Search ...
SearchUnify's User Group Meet 2021 kicked off with a context-setting session by @Ajay_Paul, Marketing Head - SearchUnify.  Summary:Started with Aj...
Thank you for joining us in our 2nd Annual User Group Meet 2021! Event was well thought through and executed by @Ajay_Paul, Marketing Head - SearchUnify, @Manik-Juneja @garimaaneja @karamjeetk with...
With Salesforce rolling out Summer 2021 release, you all must be wondering how its going to impact SearchUnify and its related integrations. We would like to update you that two enforced changes an...
Hi All,We have made some major updates in the community, please find the release notes below:1. CTAs for Ask a Question and Submit Ideas on internal pagesThese CTAs minimize navigation and make it ...
Hi AllPlease find release notes for recent enhancements and updates in the community.1. Community FeedbackWe would love to hear your feedback on the Community and Product Support. Please submit you...
It's been 6 months since we migrated our product support to this community. The journey for us has been an amazing experience. But we are excited to know how the overall community experience has be...
Please find release notes for recent enhancements and updates in the community.1. Case FormPre-filled text in the Description field: As per Support team's suggestion, we have added pre-filled text ...
Three months after the SearchUnify Community became generally available, we are happy to announce that it is now 200+ members strong. An enormous thanks to everyone for their support.![200.png](/as...