Discussions

How are Summaries displayed?

• Created October 21, 2020 23:15
• Christie Morin

• search clients

0 votes 3 comments

Can we connect to Active Directory for permissions handling?

• Created October 16, 2020 16:05
• Anirudh Parihar

• developer

0 votes 2 comments

What is the logic used to group dates?

• Created October 13, 2020 14:58
• Christie Morin

• content sources

0 votes 1 comment

Can I add a source to my keyword search to help filter the content I want searched?

• Created October 05, 2020 21:08
• Christie Morin

• search clients

0 votes 4 comments

Change the limits on filters displayed?

• Created October 02, 2020 15:14
• Christie Morin

• search clients

0 votes 2 comments

Crawl PDF documents

• Created September 22, 2020 14:42
• Leighton Nelson

• content sources

0 votes 4 comments

Search results thumbnails

• Created August 18, 2020 19:42
• Leighton Nelson

• content sources

0 votes 0 comments

Case Analytics

• Created April 01, 2020 12:23
• sahirm

• search analytics

0 votes 0 comments

Middleware

• Created March 16, 2020 09:01
• Permanently deleted user

• developer

0 votes 1 comment

How can agents access articles for low impact and high frequency issues?

• Created December 21, 2019 12:47
• Saurabh Jain

• search clients
• addons
• agent helper

0 votes 2 comments

How SearchUnify identifies article versioning?

• Created December 21, 2019 12:42
• Saurabh Jain

• search relevancy
• content sources

0 votes 4 comments

How SearchUnify ServiceCloud Console prioritizes relevant content to Service Agents?

• Created December 20, 2019 06:02
• Saurabh Jain

• search relevancy
• search tuning

0 votes 3 comments

How to Add Entity

• Created July 12, 2019 06:37
• Bhawna

• addons
• chatbot

0 votes 1 comment

What Is Case Analytics?

• Created March 15, 2019 07:15
• karamjeetk

• search analytics

0 votes 1 comment

KCS Implementation and Search

• Created March 11, 2019 13:24
• karamjeetk

• kcs enabler
• addons

0 votes 1 comment

Migrating Support Portals - will AI search still work?

• Created March 06, 2019 09:48
• anuraagv

• developer

0 votes 0 comments

Section level control for users

• Created March 06, 2019 09:39
• Nitish Gupta

• access control
• administration

0 votes 0 comments

Selecting or rejecting synonyms

• Created March 06, 2019 08:04
• karamjeetk

• nlp manager

0 votes 1 comment

Custom reports

• Created March 06, 2019 07:57
• karamjeetk

• search analytics

1 vote 1 comment

Report on "top search queries without result"

• Created March 05, 2019 09:25
• Nitish Gupta

• search analytics

0 votes 2 comments

question about the "Click" feature within Search Tuning

• Created March 01, 2019 17:11
• sahirm

• search tuning

0 votes 0 comments

SearchUnify API Limits

• Created January 15, 2018 13:21
• sugrokker

• api
• content api
• search api
• developer

0 votes 0 comments