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Mastering KCS Solve and Evolve Loop with LLMs and Actionable Insights
Created
July 19, 2024 07:23
SearchUnify
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LLM Hallucination: Understanding and Mitigating Challenges in AI-Generated Responses Using SearchUnifyFRAGTM
Created
July 01, 2024 05:46
SearchUnify
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0
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Community Trends that Will Define the Future in 2024 and Beyond
December 04, 2023 10:19
Edited
SearchUnify
online communities
artificial intelligence
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0
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The Power of Relevant Content Findability: Unlocking Customer Satisfaction in the Support Industry
Created
November 07, 2023 10:35
Saumya Pareek
1
vote
1
comment
Unlocking the Power of Large Language Models in Sentiment Analysis for Customer Support
Created
September 12, 2023 12:42
karan kaul
1
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0
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Vector Search: Bridging the Gap Between Data and Context for Better Content Findability
Created
September 07, 2023 18:22
SearchUnify
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0
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Your Go-to Guide to Assessing and Quantifying Enterprise Search Success
Created
August 11, 2023 12:40
Shweta Gaba
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0
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Chatbot Revolution: How Large Language Models are Shaping the Future of Customer Support
Created
August 02, 2023 12:59
Shweta Gaba
0
votes
0
comments
Intelligent Content Recommendation: The Key to Driving Personalized User Experience
Created
July 31, 2023 12:06
Gagan009
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0
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How Generative AI is Transforming Customer Support and Enhancing User Experience
Created
July 17, 2023 18:16
SearchUnify
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0
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Ace Case Prioritization Like a Pro with AI
Created
July 14, 2023 12:50
Arupriya
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0
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The Buy or Build Dilemma: What to Consider for Large Language Models Integration
Created
July 11, 2023 18:26
SearchUnify
0
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0
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8 Key Considerations for Enterprise Search Security
Created
July 10, 2023 13:45
SearchUnify
0
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0
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Transforming CX: Key Takeaways from Consortium for Service Innovation’s Member Summit 2023
Created
June 22, 2023 15:02
Keilaanghel
2
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0
comments
Content Annotation: Enabling Smart Tagging to Improve Content Findability
Created
June 20, 2023 11:43
Mandeep Singh
1
vote
0
comments
How to Measure the Efficacy of Your Sentiment Analysis Model
Created
June 12, 2023 12:35
Taranjeet Singh
1
vote
1
comment
Top 5 Knowledge Management Trends to Follow in 2023
Created
June 01, 2023 18:19
Shweta Gaba
0
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0
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Mastering the Art of Building Successful Customer Communities
Created
May 31, 2023 10:12
Aanchal Dhar
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0
comments
SUVA: Empowering HR with LLM-Infused Chatbot
May 29, 2023 07:48
Edited
Shweta Gaba
0
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0
comments
Introducing SearchUnify Virtual Assistant (SUVA): An LLM-Powered Chatbot for Proactive Support
October 21, 2024 10:34
Edited
SearchUnify
0
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0
comments
Boost Efficiency and Master Continuous Improvement with the KCS Evolve Loop
Created
May 12, 2023 11:33
Aanchal Dhar
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0
comments
From Request to Resolution: Maximizing on the KCS Solve Loop for Knowledge Management Success
May 10, 2023 10:30
Edited
Aanchal Dhar
0
votes
0
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Search Adoption - Still a struggle?
Created
May 08, 2023 07:15
Divanshi Arora
2
votes
3
comments
TSIA World INTERACT in May 2023: What Makes it a Must-Attend Event
Created
May 02, 2023 13:19
SearchUnify
2
votes
0
comments
Chatbot Vs. Conversational AI: Everything You Need to Know
Created
April 18, 2023 12:32
Deepika Bothra
0
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0
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Augmented Intelligence: Marrying Humans & AI for a Win-Win Business
Created
March 22, 2023 12:47
Deepika Bothra
1
vote
0
comments
2022 – The Year We Met AI Bots
Created
March 21, 2023 15:23
Shweta Gaba
1
vote
0
comments
Things You Can And Cannot Do with ChatGPT
Created
March 21, 2023 05:47
Shweta Gaba
1
vote
0
comments
Top Online Community Trends for 2023
Created
March 16, 2023 12:09
Shweta Gaba
2
votes
0
comments
Build a Happy and Contented Customer Base by Tracking Customer Effort Score
Created
January 27, 2023 15:34
Permanently deleted user
customer success
customer support
cognitive technology
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