Say goodbye to outdated self-service and case management. With Lumen, step into the future of intelligent, personalized support. Welcome to the new era of agentic AI.
Read the Help GuideOur new self-service and case management experience on the SearchUnify Community.
Thrilled to share that SearchUnify has been named a Diamond Sponsor at KMWorld 2025, the ultimate stage where knowledge, AI, and innovation converge - spotlighting our commitment to intelligent,...
Smarter Search, Stronger Privacy, and Deeper Insights with SearchUnify Q3’25 We’re excited to share that SearchUnify Q3’25 is now live! This release brings a suite of new capabilities and improveme...
Flexible Multi-Cloud AI & Smoother Agentic Experiences in SUVA Q3 ’25 We’re happy to announce that SUVA Q3 ’25 is now generally available! This latest update brings improvements in flexibility, con...
Streamlined Knowledge Discovery & Management with Knowbler Q3 ’25 We’re thrilled to announce the Knowbler Q3 ’25 release — packed with features designed to make knowledge discovery & Optimization e...
Milestones mean little without the people behind them. Today, as SearchUnify celebrates being named a Leader in G2’s Enterprise Search Grid® for the 22nd consecutive quarter, we want to celebrate y...
Dear Customers, We would like to bring to your attention an important upcoming Salesforce change that may affect how your users access connected apps. Please review the details below and take the n...
We’re excited to invite you to our upcoming webinar in collaboration with the Association of Support Professionals (ASPonline)! Date: September 10, 2025Time: 11:00 AM PDT Speakers: Vishal Sharma...
We’re just one day away from exploring how Agentic AI is reshaping enterprise support. Webinar: Find. Assist. Act. The Future of Enterprise Support in One AI Suite Discover how SearchUnify’s AI Age...
We’re excited to share some amazing news — SearchUnify has been recognized as a Champion in the 2025 Enterprise Search Emotional Footprint Report by SoftwareReviews! This honor is extra special be...
What began as AI assistance is now transforming into AI action.Join us in the next chapter of our Product Innovation Webinar series as we unveil how Agentic AI is evolving from behind-the-scenes he...