Say goodbye to outdated self-service and case management. With Lumen, step into the future of intelligent, personalized support. Welcome to the new era of agentic AI.
Read the Help GuideOur new self-service and case management experience on the SearchUnify Community.
Customer communities initially served as a solution to manage support tickets and cut down on support expenses. Fast forward to today, and they've evolved into the ultimate nexus for customer engag...
In this latest release, SearchUnify reaffirms its dedication to innovation by unveiling new features and substantial enhancements in the Enterprise Agentic Platform. We are committed to delivering ...
As we virtually gather around to celebrate Thanksgiving, let's express gratitude for the connections we've forged, the knowledge we've shared, and the support we've offered each other. May your onl...
We want to inform you about an important update regarding a feature in SearchUnify and Knowbler within Salesforce. Recently, due to upgrades made by Salesforce, the KB article and case preview feat...
In our latest release, Grazitti Interactive’s SearchUnify is pleased to introduce new features and notable enhancements. This update reaffirms our commitment to empowering enterprises to offer tail...
Greetings, eLearning trailblazers! Guess what? The countdown to DevLearn 2023 has begun, and the stage is set for an electrifying showcase of innovation, networking, and a treasure trove of eLearni...
DevLearn 2023, one of the largest learning technology events, is just around the corner.Get ready to explore new frontiers, celebrate achievements, expand your network, and discover unparalleled op...
Are you ready to witness the convergence of innovation and knowledge? If your response is a resounding "yes," then the 9th edition of the Big Data & AI Toronto event is just for you! Talking place...
Hey there, tech enthusiasts! Are you ready for an electrifying experience at TSIA World Envision happening in Vegas from October 16 to October 18? 🎉 This event is all about breaking down barriers a...
Exciting News! Introducing the all-new SearchUnify Academy, your one-stop destination for unlocking knowledge excellence in the support industry! We've given it a fresh new look with updated cour...