Discussions

A Heartfelt Thank you for Choosing and Trusting Us.

• Created July 15, 2022 19:16
• Community User

• customer success

0 votes 0 comments

Colubridae ‘22 Walkthrough | Seen the Latest SearchUnify Yet?

• Created July 04, 2022 14:49
• Community User

• content sources
• artificial intelligence
• security
• relevancy

0 votes 0 comments

Introducing SearchUnify VoC Program

• Created June 27, 2022 12:33
• Community User

• customer experience
• customer success
• customer journey

0 votes 0 comments

Search Sessions don't match

• Created June 14, 2022 18:23
• Community User

• session tracking
• analytics

1 vote 0 comments

Deleted Questions Showing Up in Search

• Created June 14, 2022 14:31
• Community User

• removed content
• salesforce
• content source

0 votes 2 comments

Search Reading Strings Correctly

• Created May 16, 2022 13:07
• Community User

• user experience
• search relevancy

0 votes 1 comment

[Webinar Alert] Mount the Stairway to DCX Success with SearchUnify & SailPoint

• Created May 13, 2022 13:04
• Community User

• customer experience
• customer success

0 votes 0 comments

Drawbacks of Increased Crawling Frequency?

• Created April 26, 2022 13:27
• Community User

• content sources
• crawling

0 votes 1 comment

Curtain Raiser to The Much-Awaited Event of the Year—TSIA World: Interact 2022

• Created April 22, 2022 13:11
• Community User

• event 2022
• customer success
• tsw
• customer conference

0 votes 0 comments

We’re Attending CCW’s Customer Contact Industry Review 2022!

• Created April 19, 2022 12:20
• Community User

• customer support
• cognitive technology
• support agent
• customer success

0 votes 0 comments

Wish you an egg-ceptionally hoppy Easter!

• Created April 14, 2022 18:04
• Community User

• greetings

0 votes 0 comments

[Live Webinar ft. TSIA] Taking a Closer Look at DCX & Why It Matters

• Created March 11, 2022 13:31
• Community User

• informed
• event 2022
• connected
• personalized

0 votes 0 comments

Locating SUAuthBanner and SUAuthSearch Codes?

• Created March 09, 2022 16:59
• Community User

• su support

0 votes 0 comments

How well can Search Unify Crawl a PDF beyond the meta data?

• Created March 04, 2022 18:51
• Jason Mcclellan

• pdfs

0 votes 1 comment

Expedite the Findability of MadCap Flare Content with Cognitive Technology

• Created March 03, 2022 12:05
• Community User

• content sources
• cognitive technology

0 votes 0 comments

Is feature available in Lightning?

• Created February 24, 2022 15:02
• Community User

• console

1 vote 3 comments

How Namely Catapulted Its Community with SearchUnify

• Created February 22, 2022 12:51
• Community User

• content sources
• agent helper
• kcs enabler
• customer support
• Knowbler

0 votes 0 comments

Resolve More Incidents Faster with Your ServiceNow Instance

• Created February 18, 2022 13:06
• Community User

• customer service
• customer support
• servicenow

0 votes 0 comments

Search bar load time is really high

• Created November 18, 2021 20:03
• Community User

0 votes 1 comment

What am I seeing in the crawl log files?

• Created October 07, 2021 16:26
• Community User

0 votes 1 comment

How to handle Archived Knowledge Articles?

• Created September 21, 2021 23:00
• Community User

• archive article

0 votes 1 comment

POST conversion/articlesCreatedCases Multiple DOCID Support

• Created September 09, 2021 11:15
• Community User

0 votes 2 comments

Learning Program | LAUNCHING Soon

• Created July 30, 2021 11:25
• Community User

• events

0 votes 0 comments

Introducing SearchUnify FIRESIDE CHAT Series!

• Created July 28, 2021 17:27
• Community User

• events

0 votes 0 comments

Thank You for your 200+ Insightful Ideas!

• Created July 22, 2021 16:48
• Community User

• su community

0 votes 0 comments

SearchUnify Cited as a Strong Performer Among Cognitive Search Vendors in Latest Evaluation by Independent Research Firm

• Created July 15, 2021 18:07
• Community User

0 votes 2 comments

IMPACT!! | 15+ Ideas delivered in Colubridae 21

• Created July 07, 2021 17:33
• Community User

• colubridae 21

0 votes 0 comments

Relevant Search Results Made Easier with Search Analytics 2.0

• Created July 05, 2021 17:59
• Community User

• colubridae 21
• search analytics

0 votes 0 comments

Ability to exclude Cases with a particular Status from search results.

• Created July 02, 2021 19:08
• Community User

0 votes 0 comments

SearchUnify Chatbot | More Powerful and Contextual!

• Created June 30, 2021 05:43
• Community User

• chatbot
• colubridae 21

0 votes 0 comments